Delivery Information

Shipping and delivery information

Once the site or its content or the information it contains is used, the user certifies that he has read the terms of use detailed below and that he accepts them in full. If the user does not agree to these terms of use, he must leave the site without using it or using the information in it in any way.

Shipping services

All shipments will be shipped via ARAMEX Company in Saudi Arabia, with a value of 23 riyals, the request will be delivered to the site according to the possibility and clarity of the address provided by the customer, or the request will be received from the closest branch of the ARAMEX Company.

Payment service upon receipt

Payment on delivery service is available for Jeddah, Makkah, Riyadh, Madinah and other cities within the Kingdom in the amount of 23 riyals, and we has the right to add or cancel cities at any time that is determined.

The customer will be contacted before shipping the order in case of non-response. The order is considered canceled.

In the event that you are unable to receive the request for any reason, you can contact us via the Contact Us page.

And in case of not wanting to receive after 24 hours, we apologize, we will stop sending your next order only after the transfer, then you can use the payment service upon receipt.

Order Confirmation

Whenever we receive your request, an email will be sent to your email address. We will begin processing your order after completing the payment process.

Hence, your request cannot be changed. If you want to change your order, please contact customer service to cancel your order, then make a new order.

The time taken to complete the processing and arrival of your order

Order processing usually takes 1 - 2 working days, excluding public holidays and weekends. The approximate date is 3-5 working days.

In the event that the shipment is not received after 6 days of confirmation of the order and transfer, you can contact us via the Contact Us page.